Introduction
Welcome to Piplu Agro Demand. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.
Eligibility
- You must be at least 18 years old to use this website.
- You agree to provide accurate and complete information during registration and checkout.
Products & Services
- We specialize in bio-fertilizers and agricultural products.
- Product descriptions, images, and prices are provided for information and may be updated at any time.
- We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.
Orders & Payments
- Orders are confirmed only after successful payment.
- Prices are subject to change without prior notice.
- Piplu Agro Demand is not responsible for delays due to incorrect payment details.
Intellectual Property
All logos, content, product descriptions, and images belong to Piplu Agro Demand. Unauthorized use or reproduction is strictly prohibited.
Liability Disclaimer
Products must be used as per instructions provided. We are not liable for misuse, incorrect storage, or damages caused beyond our control.
Termination
We may suspend or terminate accounts if policies are violated.
Governing Law
These terms are governed by the laws of India.
Information We Collect
- Personal details such as name, phone number, email, billing/shipping address.
- Payment details for order processing.
- Usage data such as IP address, browser type, and pages visited.
How We Use Your Information
- To process and deliver orders.
- To communicate order updates and support queries.
- To improve services and website performance.
Sharing of Information
- With logistics partners for shipping.
- With payment gateways for secure transactions.
- With authorities if required by law.
- We do not sell customer data to third parties.
Data Security
We use industry-standard security measures to protect your data. Customers are responsible for safeguarding login credentials.
User Rights
- You may request correction or deletion of your data.
- You can opt out of promotional communications anytime.
Policy Updates
This policy may change. Updated versions will be posted on the website.
Eligibility for Returns
- Products must be unused, sealed, and in original packaging.
- Returns must be initiated within 7 days of delivery.
Return Process
- Contact customer support with your order ID.
- Provide reason and proof (e.g., product defect/damage photo).
- Our team will arrange pickup or guide you on return shipping.
Refunds
- Refunds are credited within 7–10 working days after inspection.
- Refunds will be credited to the original payment method.
- Return shipping charges may apply unless the product was defective or wrongly delivered.
Delivery Areas
We currently deliver across India. Some remote areas may have limited service.
Shipping Time
Orders are dispatched within 2–3 working days. Delivery usually takes 5–7 working days depending on location.
Shipping Charges
Charges are calculated at checkout based on weight and location. Free shipping may apply for orders above a specified value.
Packaging
All products are packed securely to avoid damage during transit.
Delays
Delays may occur due to courier issues, weather, or unforeseen circumstances. Customers will be notified in case of delays.
Damaged or Lost Parcels
If your order is lost or damaged, please contact us immediately for resolution.
